Remote Support – Secure Computer Assistance Worldwide

We solve your computer problems – whether in Tenerife, Germany, or on the go.

Teamviewer direct download

Remote

Advantages of Remote Support

With our remote support in Tenerife, you receive fast assistance without the need for an on-site technician. Whether private client or business – through a secure remote connection, we can maintain your computer, fix software issues, or make new configurations.

This way, you save time and travel costs while receiving support wherever you are – in the Canary Islands, Germany, or anywhere in the world.

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Fast Help Without Travel

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Secure Encrypted Connection

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Ideal for Private & Business Clients

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Easy Setup

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Set Up & Explain Cloud Storage

Remote Support Solutions

Download

We offer three different ways to securely connect to your computer via remote support. Simply choose the tool that suits you best from the list below. Of course, we also provide phone support – both for selecting the right program and for installing and starting it.

TeamViewer

(Version 12)

Quick Start: ID & Password – We Connect.
File Transfer & Screen Sharing

Download

Windows remote assistance

(built-in)

The fast solution on Windows – no extra software required.

Press the following key combination on your keyboard: CTRL + Windows key + Q, or search for “Quick Assist” or “Remote Assistance” using the search field.
Give us the code that appears – we will connect securely.

RustDesk

(free & open source)

Modern, free alternative with strong security and wide device support.

Free & Transparent (Open Source).
Highly secure; optionally with a dedicated relay server for businesses.

Download

Your IT Service Provider in Tenerife

We make technology simpler, more accessible, and ensure that your devices, networks, and systems run reliably. Whether it’s PC and laptop support, smartphone and tablet assistance, network and internet solutions, cloud and Microsoft 365 services, or video surveillance and security technology – we provide the right solution for your needs.